Privacy Policy

Last updated: January 2026

1. Introduction

Zonitron Electronics LP ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and communicate with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Contact Information: When you contact us through our website, email, phone, or in person, we collect information such as your name, email address, phone number, company name, job title, and the content of your message.

Form Submissions: When you complete inquiry forms, quote requests, or registration forms on our website, we collect the information you provide, including business details and product interests.

Account Information: If you create an account or portal access, we collect credentials, account preferences, and communication preferences.

Payment Information: When you make purchases, we collect billing address, invoicing details, and payment information. Payment processing is handled by secure third-party payment processors.

2.2 Information Collected Automatically

Website Usage Data: We collect information about your interaction with our website, including pages visited, time spent on pages, links clicked, referral sources, and your IP address.

Device Information: We automatically collect information about your device, including device type, operating system, browser type, unique device identifiers, and mobile network information.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, and analyze website performance. This includes both session-based and persistent cookies.

Log Data: Our servers automatically record information created by your use of our services, including access times, pages viewed, IP address, and error information.

2.3 Information from Third Parties

Service Providers: We may receive information from our service providers, partners, and vendors who assist us in providing services to you.

Business Partners: We may receive information about you from other companies or business partners with your consent or as permitted by law.

3. How We Use Your Information

Zonitron Electronics LP uses the information we collect for various purposes, including:

• Responding to your inquiries and providing customer support
• Processing and fulfilling orders and transactions
• Sending transactional communications (order confirmations, invoices, updates)
• Sending marketing communications and promotional materials (with your consent)
• Improving our website, services, and user experience
• Analyzing website usage and trends
• Preventing fraudulent transactions and protecting against abuse
• Complying with legal obligations and enforcing our agreements
• Conducting research and development
• Creating aggregated, de-identified data for analytics and reporting
• Personalizing your experience and delivering relevant content
• Managing our business operations and internal processes

4. Legal Basis for Processing (GDPR Compliance)

For individuals in the European Union and those subject to GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary to perform a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing necessary to comply with applicable laws and regulations
• Legitimate Interests: Processing necessary for our legitimate business interests, including improving services, preventing fraud, and business analytics
• Consent: Processing based on your explicit consent, which you may withdraw at any time

5. How We Share Your Information

5.1 Service Providers

We share information with third-party service providers who assist us in operating our website, processing payments, analyzing data, customer service, marketing, and other business functions. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.

5.2 Business Partners

We may share information with our business partners for joint marketing initiatives, product development, or business opportunities. We will only share your information with partners for purposes you have consented to or as permitted by law.

5.3 Legal Requirements

We may disclose your information when required by law, including in response to legal process such as subpoenas, court orders, or governmental requests. We may also disclose information to enforce our terms of service, protect the rights and safety of our company, our users, or the public, and to prevent or investigate possible wrongdoing.

5.4 Business Transfers

If Zonitron Electronics LP is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.5 Aggregated and De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. The retention period depends on the context of the processing and our legal obligations:

• Contact Information: Retained for the duration of our business relationship and for 3-5 years thereafter, or as required by law
• Transaction Data: Retained for the period necessary for accounting, auditing, and tax purposes (typically 7 years in Canada)
• Website Usage Data: Typically retained for 12-24 months for analytics purposes
• Marketing Communications: Retained until you unsubscribe, then kept in suppression lists for a reasonable period

When information is no longer needed, we securely delete or anonymize it. If deletion is not possible, we will securely store and isolate the information from further use.

7. Data Security

Zonitron Electronics LP implements comprehensive administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Firewalls and intrusion detection systems
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training and confidentiality agreements
• Secure data storage and backup systems
• Incident response procedures

However, no security system is completely impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge the inherent risks of internet transmission and use our services at your own risk.

8. Your Privacy Rights and Choices

8.1 GDPR Rights (EU and UK Residents)

If you are a resident of the European Union or United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request corrections of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (subject to legal exceptions)
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a machine-readable format
• Right to Object: You can object to certain types of processing, including marketing
• Right to Lodge a Complaint: You can file a complaint with a supervisory authority
• Rights Related to Automated Decision-Making: You have rights regarding profiling and automated decisions

8.2 Canadian Privacy Rights

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws:

• Right of Access: You can request access to your personal information
• Right to Correction: You can request correction of inaccurate information
• Right to Withdraw Consent: You can withdraw consent for collection and use of your information
• Right to Challenge Accuracy: You can challenge the accuracy and completeness of your information
• Right to File a Complaint: You can file a complaint with the Privacy Commissioner of Canada

8.3 Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails, contacting us directly, or managing your communication preferences in your account settings. Please note that even if you opt out of marketing communications, we will continue to send you transactional and service-related notifications.

8.4 Cookies and Tracking

You can control cookies through your browser settings and opt out of tracking technologies. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking or disabling cookies may affect the functionality of our website.

9. Third-Party Links and Services

Our website may contain links to third-party websites, services, and applications that are not operated by Zonitron Electronics LP. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

When you click on links to third-party websites, you are leaving our site and are subject to the privacy policies and terms of those third parties.

10. International Data Transfers

Zonitron Electronics LP is based in Canada. Your information may be transferred to, stored in, and processed in Canada and other countries, which may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may not provide the same level of data protection.

For individuals subject to GDPR, we implement appropriate safeguards, including standard contractual clauses, to protect your information during international transfers.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Your continued use of our services following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Data Protection Officer / Privacy Contact:
For privacy-related inquiries and to exercise your privacy rights, contact our privacy team at privacy@zonitron.bond.

Complaints:
Canadian residents may file a complaint with the Privacy Commissioner of Canada at https://www.priv.gc.ca/. EU/UK residents may file a complaint with your local data protection authority.

14. Additional Information

14.1 Do Not Track

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals. We encourage you to use your browser's privacy settings and cookie controls to manage your preferences.

14.2 California Privacy Rights (CCPA)

California residents have specific privacy rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information collected from you
• Opt out of the sale or sharing of personal information
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in Section 13.

14.3 Cookies Policy

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website performance. For detailed information about our use of cookies, please see our Cookies Policy.